Alpine Explorer

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Product

1. In general, what is the Alpine Explorer?

It is a type of dog apparel designed for outdoor adventures in colder weather conditions.

It is specifically crafted to provide both warmth and protection to your furry companion during activities such as hiking, camping, or any outdoor exploration.

It comes with the following features:

Padded Waterproof Layers - Offers cushioning, insulation, and protection against water, keeping your dog comfortable and dry.
Reversed Zipper Feature - Instead of zipping up from the bottom to the top (typical for most jackets), a reversed zipper zips down from the top to the bottom.
Cross Lock Converter - The straps cross over the back of the dog, providing a more secure connection point.
Step-In Design - Perfect for your pup especially if they are sensitive or frightened of having a harness pushed over their head.
Adjustable Draw Strings - Allows for custom sizing to seal out cold air, providing warmth and comfort for your dog.

2. What materials are used?

The jacket is made of a water-resistant outer layer and lined with a soft fleece material for warmth and comfort.

The inner layer is made of 100% polyester filling.

The outer layer is made of water resistant layer made of 100% nylon.

3. How to put it on?

Follow these steps:

Unzip the vest and lay it flat on the ground.
Lift your dog's front legs and guide them through the two leg holes of the vest.
Bring the vest up and around your dog's back, ensuring that the vest's back portion is properly aligned with your dog's spine.
Fasten the zipper or buttons on the vest, making sure it is snug but not too tight on your dog's chest.
Adjust the vest's neck and waist areas, ensuring that it fits comfortably and snugly but not too tight.
Double-check that the vest is properly aligned and fastened to your dog's body to ensure maximum warmth and comfort.

4. How warm is it?

It is designed to provide insulation to keep your pup warm during colder weather conditions.

While it may offer some protection from light rain and snow due to its water-resistant outer layer, it may not be suitable for heavy rain or extreme weather conditions (i.e. heavy snow and etc.)

5. How to find the right size?

Follow these steps:

Measure the widest part of your dog's chest.
Measure your dog's length from the base of your dog's neck to the base of his tail.
Refer to the sizing chart provided by Gooby to determine the appropriate size for your dog's vest.

Alternatively, you can also reach out to one of our customer advocates and we would be happy to assist.

You can reach us in any of the following ways.

Live Chat 💬 (click on chat icon on the bottom right corner of your browser)
Email 📧 [email protected]
SMS 💬 213.214.0175
Phone 📞 888.445.8011

6. Will it fit large breeds?

Gooby products are primarily designed for toys and small breeds. However, in certain cases, they may also accommodate medium and large pups with chest measurements ranging from 10.5" to 33".

You can also reach out to one of our customer advocates and we would be happy to assist.

You can reach us in any of the following ways.

Live Chat 💬 (click on chat icon on the bottom right corner of your browser)
Email 📧 [email protected]
SMS 💬 213.214.0175
Phone 📞 888.445.8011

7. Can it handle rain?

It is not waterproof, but it is water-resistant.

This means that it can resist light rain and water splashes, but it is not designed to be submerged in water or withstand heavy rain or water exposure.

8. Is it suitable for cats?

Gooby is primarily designed for dogs, but we've received feedback from our paw-some community that some of our products, can work well for cats too! However, it's important to remember that cats have different body structures, sizes, and temperaments compared to dogs.

So, if you're considering Gooby items for your cat, keep their unique needs and measurements in mind.

9. Is it good for all day wear?

Yes. It is suitable for extended periods of wear.

However, the ideal duration for wearing the vest may vary depending on your dog's individual needs and preferences.

Important note:

Some dogs may be more sensitive to certain fabrics or styles of clothing.
Monitor your dog closely while they are wearing the apparel.
Remove if you notice any signs of discomfort or irritation.

10. Is it machine washable?

Yes, it is machine washable.

We recommend the following:

Using a gentle cycle with mild detergent and cold water.
Rinse the harness thoroughly before air drying it.

11. Is it stretchable?

No. It is not stretchable.

12. Does it come with any reflective strips?

No. The Gooby Alpine Explorer does come with reflective strips.

Shipping

Do you ship internationally?

yes

How much is shipping?

Shipping is free for U.S orders over $75. For any other purchases, shipping will be calculated at checkout.

Returns & Warranty

What is your return policy?

We stand by our products. If you are unsatisfied with your purchase, you may return your order within 30 days of purchase for a refund of the items.

We are currently only able to create labels for U.S. based address.

1. All items must be unaltered, unwashed, and free of pet hair and dirt.

2. Purchased within 30 days.

3. Purchased directly from Gooby website "www.goobypet.com"

What is Your Warranty Policy?

Gooby is proud to design and create simple and functional products with quality and durability. Our products are guaranteed against manufacturing defects for purchases from goobypet.com or authorized dealers for up to one year from your date of purchase.

Please note that the warranty will not cover:

1. Normal wear and tear

2. Misuse or improper use of the product

3. Chewing or biting

4. Alterations or modifications to the product

Sizing & Measurement

How do your sizes work?

Our sizes run small since our harnesses focus on small to medium sized dogs. Please take a look at our size chart for more information and how to take accurate measurements. You can find out how to measure from here.

Can't find your size?

If you can't find a size for your pup, help us create better harnesses by clicking here.

Still have questions? You might just find your answers in our FAQ Knowledge Base Here.

If you still cannot find what you're looking for, reach out to us via your preferred method below from M-F 9am to 5pm PST.:

1. Live Chat 💬 (click on chat icon on the bottom right corner of your browser)

2. Email 📧 [email protected]

3. SMS 💬 213.214.0175

4. Phone 📞 888.445.8011

See the Fit

Our Furry Gals & Pals

Ana C. & Layla

“If you're like me, you've likely come across fit issues when pairing a separate harness and jacket together. Gooby Pet has created a remedy for this issue with their Alpine Explorer jacket.”