FAQ

  1. What is the correct size for my dog?

We recommend following the chest size. For example, if your dog is in size small for neck and size medium for chest, we recommend ordering a medium. Please check our sizing guide for details

  1. How can I wash my apparel/harness?

All our harness and apparel is machine washable. We recommend washing them in cold and air drying.  We recommend washing our synthetic lambskin material harnesses before use.

3. How can I exchange?

Unfortunately, we are only accepting returns at the moment. Please go through the return process and reorder the item.

  1. How can I return?

You can return our items within 30 days of purchase by following the instruction here.

  1. How can I contact you?

Please contact us through our phone # 213-514-5807 9am-5pm PST

Or through our email info@goobypet.com