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FAQ

1. What is the correct size for my dog?
We recommend following the chest size first from our sizing charts. For example, if your dog is a size small in the neck but a size medium in the chest, we would recommend choosing the medium size. Please check our sizing guide for details on how to correctly measure/choose a size for your dog.
2. Where are the size charts?
Each harness has a different sizing chart based on the functionality of that harness. Please visit the detail page of each product to view its own size chart.
3. How do I wash the harness/apparel?
All of our harnesses and apparels are machine washable. Depending on the material, some are air dry recommended while others are machine dryable. Please check the detail page of the product for the exact care instruction.
4. Why is my dog considered a size large? He is only "17 pounds"
Our products are geared towards small dogs. Therefore, a size large doesn't necessarily mean it is for the larger breeds. Our sizing is based on the dog's chest, neck, and length measurements rather than the weight. Please check the size charts for an accurate fit. 
5. Why don't you guys have a size chart with weight measurements?
For our products, weight does not correlate to the dog's chest, neck, and length sizes. Therefore when considering the size, we advise to not consider your dog's weight. In general, most of our products are for small dogs under 35 lbs.
6. Can I exchange my apparel/harness?
Unfortunately we only accept returns. You can return the item for a full refund and then reorder the new item.
7. How can I return my order?
Please check our return page for specific information.
8. I still have questions
No problem! You can always contact us through our email hello@goobypet.com. We are here for you!

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