We reserve the right to deny a warranty claim if it is determined the damage was caused by the reasons above.
For international claims or claims without proof-of-purchase, cost of shipping may be required for warranty replacement.If your product falls under our warranty policy, please email us at firstname.lastname@example.org with the following information:
- Proof of purchase - attaching your invoice or receipt
- Purchase date and where purchased from
- Your shipping address
- Phone number
- Description of the product defect
- Product name, size, color
Please also attach a photo to illustrate the product defect along with the above requested information.